Get help from your local team
If you’ve been affected by crime, call the Victim Support Inbound Team on freephone 0808 168 9291.
Lines are open 8am-8pm Monday to Sunday including bank holidays.
The London Victim and Witness Service (LVWS) is a support service for London residents who are affected by or witness to crime, commissioned by the Mayor’s Office for Policing and Crime (MOPAC). You can use the free 24/7 live chat service via the website.
Create a free account on My Support Space - an online resource containing interactive guides to help you manage the impact that crime has had on you.
How we can help
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Barking and Dagenham, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest. We’re an independent charity and you can contact us for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. We’ll help you for as long as it takes to overcome the impact of crime.
If you call your local Victim Support team in East London, we’ll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, helping you to fill out a compensation form or get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.