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Get help from your local team

Our London Victim and Witness Service (LVWS) is available to offer initial support and information to anyone affected by crime. They’ll assess your support needs to refer you onto your local schemes for ongoing support. 

Call the VARS on freephone 0808 168 9291

Lines are open 8am-8pm Monday to Friday and 9am-5pm on Saturdays.

You can also visit our London area pages below for more information on what support is available in your local area.

Alternatively, you can contact us via live chat any time.

If you need support outside of our open hours, call our Supportline on freephone 08 08 16 89 111 or request support via our website.

Self Evident App

Self Evident is a convenient and effective way for people to engage with the police and help reduce crime. The app has 16,000 registered users already and includes enhanced features for hate crime within London. You can store photo and video evidence of a crime, record a reliable statement, validate the evidence you have captured and file a crime report with the police - all from your smartphone. Download your free app now.  

London Projects

Children and Young People Project London

The Children and Young People Project London provides one to one support to children and young people aged 4 to 17 who have been the victim of crime. For more information, visit our youth programme website You & Co

International Visitors Project 

The Victim Support International Visitors Project provides free emotional and practical support for international Visitors to London who have been victims of crime whilst visiting the capital. The International Visitors Project deals with all types of crime ranging from theft to assault and seeks to provide a timely and efficient service that will help the visitor feel safe and supported.

Repeat Victims Project

The Repeat Victims Project provides enhanced assistance through dedicated teams to repeat victims of crime who may need additional support and advocacy to meet their needs.  

MOPAC Pan London Domestic Violence team

The Pan London Domestic Violence team is funded by Mayor's Office of Policing and Crime (MOPAC) and provides support for people living or working in all 32 London boroughs. The team provides emotional and practical help to people who have been affected by domestic abuse in London and offers specialist support for vulnerable victims of domestic and sexual violence.

Our aims:

  • To ensure that more victims of domestic violence have access to services in a wider range of locations, for example in hospitals, GP surgeries, housing and other community settings.
  • To work with criminal justice service (CJS) partners to ensure that all victims attending court are supported through their journey.
  • To integrate independent domestic violence advocates with existing local providers and work with local authority domestic violence leads to ensure that local service objectives are met.
  • To work in partnership with key organisations and with other stakeholders including local authorities, the police and other voluntary organisations.



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