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Key organisations

The criminal justice system in England and Wales is large and complicated. It has lots of separate agencies doing different jobs. The information below is a brief overview of some of the key agencies involved and what they do.

For more information create a free account on My Support Space - Victim Support's online resource containing interactive guides (including journey to justice) to help you move forward after crime.


The UK police force is responsible for building safer and more secure communities. There are 43 police forces in England and Wales employing more than 200,000 people, including over 125,000 police officers, 60,000 police staff and 12,000 community support officers.

Crown Prosecution Service

Home Office

Ministry of Justice

Criminal Injuries Compensation Authority (CICA)

The National Probation Service

Family Liaison Officers (FLO)

Victim care unit

Witness Care Unit (WCU)

Her Majesty’s Court and Tribunal Service (HMCTS)

Her Majesty’s Prison and Probation Service (HMPPS)

Victim Support

Witness service

Homicide Service

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